16 takabet Privacy Policy

16 takabet is an online gaming platform that provides casino games, slots, cricket betting, and various other entertainment services for users in Bangladesh. This Privacy Policy ("Policy") applies to all services, websites, and applications of the 16 takabet platform.

By registering on our platform or using our services, you agree to the terms of this Policy. This Policy should be read alongside our Terms and Conditions, which describe the overall terms of service use in detail.

We believe that every user's personal information belongs to them. From that standpoint, 16 takabet is committed to maintaining the highest standards of data protection.

16 takabet may collect the following types of information as needed to provide its services. The information can be divided into two main categories:

2.1 Information You Provide Directly

Information you provide yourself during registration or account management:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form — never readable in plain text)
• Payment method details such as bKash, Nagad, Rocket, or Upay account numbers
• Documents required for identity verification (where applicable)

2.2 Automatically Collected Information

Technical information collected automatically when you use our platform:

• IP address and device type
• Browser version and operating system
• Duration of visits to the platform and page browsing patterns
• Transaction history and game play records
• Login and logout times and device-related information

2.3 Information Received from Third Parties

For the purposes of identity verification or fraud prevention, we may also receive limited information from trusted verification service providers. This information is collected only where applicable and is always handled within the bounds of applicable law.

16 takabet uses collected information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Completing the registration process and creating accounts
• Processing deposits and withdrawals
• Ensuring bonus and promotional benefits
• Tracking game history and balance
• Managing VIP membership and cashback benefits

3.2 Security and Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Preventing attempts to gain benefits through multiple accounts
• Ensuring the security of financial transactions
• Preventing misuse of the platform

3.3 Communication and Customer Support

• Sending important service-related notifications
• Responding to your support requests
• Resolving technical issues
• Sending relevant promotional information if you have given consent

3.4 Responsible Gaming Monitoring

We monitor users' gaming patterns to understand whether anyone is playing at an excessive or harmful level. This is part of our Responsible Gaming policy, which helps users develop healthy gaming habits. If a concerning situation is identified, our support team may reach out to the individual.

16 takabet uses the highest industry-standard security technology to keep users' information protected.

4.1 Technical Security Measures

• All data transmission secured through SSL (Secure Socket Layer) encryption
• Passwords are encrypted using a strong hashing algorithm
• Regular security audits and vulnerability assessments are conducted
• Two-factor verification for accessing sensitive information
• Firewall and intrusion detection systems are active

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for financial security, fraud prevention, and legal compliance reasons. Once it is no longer needed, information is securely deleted.

4.3 Staff Access Policy

Only authorized staff may access specific information on a need-to-know basis. All staff are bound by confidentiality agreements and have received data protection training.

16 takabet never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and security services. These partners are bound by our strict confidentiality agreements and may use the information only to provide the specified services.

5.2 Game and Technology Providers

Our platform uses software from various game studios including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. Certain technical information may be exchanged with their systems for game operation, but it is never directly identifiable personal information.

5.3 Legal Obligations

Information may be shared with relevant authorities in response to a court order or a legitimate legal requirement. In such cases, we provide only the information legally required.

5.4 Business Changes

In the event of any business restructuring or change, users will be informed in advance and data protection will continue to be ensured.

Cookies and similar technologies are used on the 16 takabet website and app. These are stored as small data files in your browser and help improve the platform's functionality.

6.1 Types of Cookies

Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and core platform operations. Without them, the platform will not function properly.

Functional Cookies

These cookies are used to remember your preferred language, display settings, and previous session information, so you do not need to reconfigure settings each time you log in.

Analytical Cookies

These cookies help monitor how different parts of the platform are being used and improve service quality. The information collected remains aggregated and anonymous.

6.2 Managing Cookies

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.

Every registered user of 16 takabet has the following rights regarding their personal information:

7.1 Right to Access

You may request at any time to know what information we hold about you. We will provide a detailed report within a reasonable time.

7.2 Right to Correction

If there is any incorrect or outdated information in your account, you may contact us to have it corrected. We will update the information promptly.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be retained due to legal obligations related to financial records and security requirements.

7.4 Right to Data Portability

You may request a copy of the information you have provided in a standard format.

7.5 Right to Opt Out of Marketing Communications

If you wish to opt out of promotional messages or marketing communications, let us know or use the unsubscribe option in each message.

To learn more about these rights or to submit a request, contact us via our 24/7 live chat. For general inquiries, you can also visit our FAQ page for assistance.

16 takabet strictly prohibits use of the platform by anyone under 21 years of age. An age verification process is carried out during registration, and additional identity verification may be requested in cases of suspicion.

If an account belonging to a minor is identified, that account will be closed immediately, the associated information will be deleted, and appropriate action will be taken. Under no circumstances may minors register or play on 16 takabet.

If a parent or guardian believes that a minor is using the platform without their knowledge, please notify our support team immediately.

16 takabet reserves the right to review and update this Privacy Policy from time to time. If there are significant changes to the Policy, we will notify users in the following ways:

• A notification will be shown when accessing the platform
• A summary of changes will be sent to the registered email address
• The "Last Updated" date will be clearly stated on the policy page

If you continue using the platform after a revised policy is published, it will be considered that you have agreed to the new policy. If you object to any change, you may request to close your account.

If you have any questions, concerns, or requests about this privacy policy, please contact us:

To learn more about us, visit our About Us page, where the platform's goals and values are explained in detail.